+33 (0) 475 450 645

Lubrifiants Hautes Performances
Made in France

Terms & Conditions

Website created and hosted by Fingerprint Technologies :

Téléphone : + 33 (0) 4 75 02 84 34
Fax : + 33 (0) 4 75 05 25 10

Web : www.fingerprint.fr
Mail : info@fingerprint.fr

1. Definitions

Personal data: any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to that person.

Processing of personal data: the processing of personal data includes any operation or set of operations concerning such data, whatever the process used, and in particular the collection, recording, organization, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, reconciliation or interconnection, as well as the blocking, erasure or destruction.

Cookie: a cookie is a piece of information deposited on an Internet user's hard disk by the server of the site he or she is visiting. It contains several pieces of information: the name of the server that placed it, a unique identifier number, and possibly an expiry date. This information is sometimes stored on the computer in a simple text file, which a server accesses to read and record information.

2. Person responsible for processing personal data

The company responsible for processing the personal data referred to herein is IKV Tribologie, whose registered office is Z.A. Les Sables, 603 rue des Sables et prés de Gaud, Saint Donat sur l'Herbasse 26260 - Tel : 04.75.450.645 - E-mail : mailbox@ikv.fr

In this capacity, we undertake, within the framework of our activities, to comply with the provisions of the aforementioned Law, and to carry out lawful, fair and transparent processing of your personal data. In particular, we undertake to process data for specific, explicit and legitimate purposes, without further processing incompatible with these purposes, and for no longer than is necessary for the purposes for which it was collected and processed.

3. Categories of personal data collected and processed

a) Personal data you provide to IKV Tribologie. We collect personal data from Internet users who wish to receive information about our company. Accessing and using the www.ikv.fr and www.ikvtribologie.fr websites implies the collection and processing of your personal data, namely your company, your first and last name, your postal address, your telephone number, your e-mail address and your message.

b) Cookies A "cookie" is a text file that may be stored in a dedicated space on the hard disk of your terminal (computer, tablet or smartphone) when you consult an online service. A cookie enables its issuer to identify the terminal in which it is stored, for the duration of the cookie's validity or storage. The cookie does not identify you as such; it is used to record your browsing information on the www.ikv.fr and www.ikvtribologie.fr websites. During your visits to the www.ikv.fr and www.ikvtribologie.fr website, information relating to your browsing may be recorded in "cookie" files installed on your terminal, subject to the choices you have made concerning cookies, which you may modify at any time. These cookies enable personalized browsing by the User and are also used for analytical purposes (audience measurement). The deposit and reading of cookies on your terminal requires your prior consent, by clicking on "Ok". If you accept the use of cookies, your agreement will be valid for 13 months. It will then be necessary to renew your agreement when this period expires. If you refuse to accept cookies, or if you delete the cookies stored on your computer, we inform you that you will no longer be able to benefit from a certain number of functions which are nevertheless necessary for browsing certain areas of our website. Where applicable, we decline all responsibility for the consequences linked to the degraded operation of our services resulting from the impossibility for us to record or consult the cookies necessary for their operation and which you would have refused or deleted.

4. Conditions of use of personal data

Users' personal data is collected and processed for specific, defined purposes:

  • Processing your request in the contact section.

The information you provide in the context of a request is processed by IKV Tribologie in its capacity as data controller, for the purpose of processing and managing your request. The recipients of the data are IKV Tribologie's technical, logistics and sales departments. As part of its processing operations, the data controller undertakes not to transfer your personal data. You have the right to access, rectify, delete, limit and object to the processing of your data for legitimate reasons. You also have the right to portability of your data and the possibility of giving instructions concerning your data in the event of your death. You can exercise these rights by sending an e-mail to mailbox@ikv.fr.

5. How long we keep your personal data

We undertake to keep your personal data only for as long as is strictly necessary for the purposes stated above, and in any event within the limits imposed by law. Thus, depending on the type of personal data, the retention period may vary from a few days to several years. In any event, we undertake to delete your personal data from our databases at the end of these various periods. However, we may retain certain information for a period after the closure of your personal account, in order to meet our legal, accounting and tax obligations.

6. Sharing information with third parties

a) No disclosure to third parties We undertake not to disclose to third parties any personal information or data that you provide to us. This information and personal data is used exclusively by our internal departments and will not be given or sold to third parties without your prior consent.

b) Communication for external processing purposes Your personal information and data may, where applicable, be transmitted to third-party subcontractors involved in the provision of our services (technical and hosting service providers, customer follow-up and satisfaction surveys, management of security incidents or fraudulent activity, etc.). IKV Tribologie undertakes to communicate your information and personal data only to authorized and trusted service providers, who process them on our behalf, according to our instructions and in compliance with the present confidentiality rules and with all other appropriate security and confidentiality measures.

c) Disclosure for legal and judicial reasons In addition, your personal information and data may be disclosed to a third party if IKV Tribologie is required to do so by law, regulation or court order, or if such disclosure is necessary for the purposes of an investigation, injunction or legal proceeding, whether at home or abroad.

We may also share your information and personal data with third-party companies, consultants or individuals in order to:

  • Enforce the privacy policy and general terms and conditions of sale of the ikv.fr website in force, including to ascertain any breaches thereof;
  • Protect the rights, property and safety of IKV Tribologie and its users, in accordance with the law.

7. Security of personal data

We implement all necessary security measures to protect your personal data against any unauthorized access, disclosure, modification, damage or destruction of the data we hold. To this end, IKV Tribologie and its technical and hosting service providers have implemented appropriate measures to ensure the integrity, confidentiality and security of your personal data. However, we cannot guarantee that your communications and other personal data will not be intercepted or disclosed by a third party. Finally, please note that your personal data is stored on servers located in the European Union.